Alicia joined the firm in May 2025, bringing a background in technology, quality assurance, finance, and customer support. She's passionate about building smart systems, streamlining processes, and helping teams work more efficiently. Before this role, Alicia led help desk and QA teams and knows how to bring structure to fast-paced environments. Alicia's a people person who values clarity, collaboration, and making work feel a little more human. Outside the office, she's usually listening to an audiobook, out on the water, and spending time with her family.